TMA FIVE DIAMOND
MONITORING CENTER

All SEi Customer Care Centers Ambassadors are required to pass the The Monitoring Association’s (TMA) Level I and Level II Dispatchers Course, and are proud to receive a Five Diamond certification from The Monitoring Association. There are only approximately 50 Five Diamond certified monitoring centers in the United States.

UL LISTED
MONITORING CENTER

UL is an organization subsidized by the insurance industry that writes engineering standards for many things, from extension cords to monitoring centers. Of the thousands of Monitoring Centers in the United States, less than one hundred and fifty are UL certified.

UNPARALLELED
CUSTOMER SERVICE

All calls are always answered by a human being, never by an auto attendant or voicemail. Our ambassadors are cross-trained along all key elements of alarm handling, data entry and technical support, so customers don’t have to be transferred to several departments to have one problem solved.​

DISASTER
RECOVERY SITE

Our 24-hour UL approved Monitoring Center is equipped with standby generating facilities to keep us online and at full power during an electrical blackout. In the event a disaster renders SEi’s Customer Care Center non-operational, alarm traffic will be rerouted to SEi’s disaster recovery site located in Colorado Springs, CO.

MONITORING SERVICES INCLUDE:

  • Medical Pendant and Automatic Defibrillator Cabinet Monitoring
  • System Trouble and Supervisory Monitoring
  • Elevator Emergency Monitoring

SECURITY PROTECTION YOU CAN TRUST

SEi has been providing security protection for homeowners and families for nearly 50 years. Our business is to keep your home safe and secure.

FREE CONSULTATION | 800.279.3667 | Call us today!

Security Alarm Systems - Home & Business Alarms, Video Surveillance

(800) 279-3667